Manager/ Billing Operations

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Joined: Fri Sep 01, 2017 4:27 pm

Manager/ Billing Operations

Post by admin » Mon Sep 18, 2017 3:20 pm

Experience: 6 to 8 years
Location: Ajman

In charge of guaranteeing the exactness of postpaid and settled line bills, both fiscally and in the characterized frame.

• Deal with the bill audit process configuration including testing , imperfection ID, determination of deformities and approval of the deformity curing process

• Characterize a strong examining technique for the bill survey process , to guarantee scope of likely damaged situations

• Drive proficiency and profitability of the bill conveyance group to convey quality outcomes in recognizing and approving charging deserts, with 100% scope of the characterized test

• Deal with the charging related issue tickets for precise and rapid determination in a joint effort with particular partners

• Co-ordinate with the key partners including IT and RA to improve the exactness of the charging procedure

• In charge of accomplishing the KPIs on charging exactness for postpaid and settled line items

• Upgrade the bill conveyance process by enhancing the nature of conveyance ids accessible in the charging framework

• Upgrade the receipt shape to guarantee exact and satisfactory data in the bill

• In charge of the printing and dispatch of the paper charge process

• In charge of accomplishing the KPIs identified with the bill conveyance process for postpaid and settled line items

• In charge of meeting the cost focuses of the bill printing and dispatch process

Draw in the immediate group to convey fantastic execution

Obligations :

1. Plan and execution of bill survey inspecting process, in an auspicious and proficient way

2. Execution administration of the bill survey group, including driving profitability and productivity of the group

3. Every day checking of the issue administration determination process

4. Track, screen and control charging dissensions , in reference to underlying driver and sort of issues

5. Recognize and examine charging grumbling drove mass imperfections and give determination and proactive cure to consequent month through the issue administration process with IT/RA

6. Improve the charging grumbling procedure for mass effect surrenders through constant procedure of investigation and close circle with the bill survey process

6. Facilitate with RA and IT for productive treatment of mass deformities in the charging procedure

7. Grow Every day Revealing of Charging Precision process with inside and out bits of knowledge into the key KPIs of the procedure

8. Drive vital undertakings relating to improvement of the charging precision process

9. Drive exactness of email ID's for existing base, through different modes accessible for rectification of invalid IDs over the client base

Industry Sort : Telecom/ISP

Practical Territory : Clerk/Teller/Charging and PaymentDesired Applicant Profile Formal Training Required:

Four year certification in Showcasing/Business Organization/Designing/IT or significant Recognition Holder

Related Proficient Preparing, Affirmation or Participation:


Individuals Administration, call focus and client benefit affirmation


COPC Elite Administration Methods

A long time and Field of Experience required:

6-8 years with favored past involvement in charging Operations, Bill Conveyance, credit, debate administration

Original Job Post is available here: ... Gz1b+mjn4=